# General and Operations Managers > Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors. - Code: 11-1021.00 (O*NET-SOC; SOC 2018 11-1021) - Family: [Management](https://foundation.org.ai/occupations#family-11), one of its 59 occupations - Tasks: 17 tasks (9 core and 8 supplemental) - Page: https://foundation.org.ai/occupations/11-1021.00 - JSON: https://foundation.org.ai/data/tasks/11-1021.00.json ## What the work is made of 1. Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. Core task · Task 20699 · Rated by 82 people who do the job, August 2023 2. Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products. Core task · Task 933 · Rated by 82 people who do the job, August 2023 3. Direct administrative activities directly related to making products or providing services. Core task · Task 20700 · Rated by 82 people who do the job, August 2023 4. Prepare staff work schedules and assign specific duties. Core task · Task 20701 · Rated by 82 people who do the job, August 2023 5. Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency. Core task · Task 20703 · Rated by 82 people who do the job, August 2023 6. Plan or direct activities, such as sales promotions, that require coordination with other department managers. Core task · Task 20706 · Rated by 82 people who do the job, August 2023 7. Perform personnel functions, such as selection, training, or evaluation. Core task · Task 20705 · Rated by 82 people who do the job, August 2023 8. Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members. Core task · Task 20704 · Rated by 82 people who do the job, August 2023 9. Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits. Core task · Task 20702 · Rated by 82 people who do the job, August 2023 10. Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations. Supplemental task · Task 20708 · Rated by 82 people who do the job, August 2023 11. Set prices or credit terms for goods or services, based on forecasts of customer demand. Supplemental task · Task 20707 · Rated by 81 people who do the job, August 2023 12. Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory. Supplemental task · Task 944 · Rated by 82 people who do the job, August 2023 13. Develop or implement product-marketing strategies, including advertising campaigns or sales promotions. Supplemental task · Task 945 · Rated by 81 people who do the job, August 2023 14. Direct non-merchandising departments of businesses, such as advertising or purchasing. Supplemental task · Task 947 · Rated by 82 people who do the job, August 2023 15. Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management. Supplemental task · Task 19501 · Rated by 82 people who do the job, August 2023 16. Plan store layouts or design displays. Supplemental task · Task 949 · Rated by 82 people who do the job, August 2023 17. Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities. Supplemental task · Task 948 · Rated by 82 people who do the job, August 2023 ## More in Management - [Administrative Services Managers](https://foundation.org.ai/occupations/11-3012.00): 18 tasks - [Advertising and Promotions Managers](https://foundation.org.ai/occupations/11-2011.00): 30 tasks - [Architectural and Engineering Managers](https://foundation.org.ai/occupations/11-9041.00): 19 tasks - [Biofuels Production Managers](https://foundation.org.ai/occupations/11-3051.03): 14 tasks - [Biofuels/Biodiesel Technology and Product Development Managers](https://foundation.org.ai/occupations/11-9041.01): 18 tasks - [Biomass Power Plant Managers](https://foundation.org.ai/occupations/11-3051.04): 19 tasks - [Brownfield Redevelopment Specialists and Site Managers](https://foundation.org.ai/occupations/11-9199.11): 23 tasks - [Chief Executives](https://foundation.org.ai/occupations/11-1011.00): 31 tasks - [Chief Sustainability Officers](https://foundation.org.ai/occupations/11-1011.03): 18 tasks - [Clinical Research Coordinators](https://foundation.org.ai/occupations/11-9121.01): 33 tasks - [Compensation and Benefits Managers](https://foundation.org.ai/occupations/11-3111.00): 22 tasks - [Compliance Managers](https://foundation.org.ai/occupations/11-9199.02): 29 tasks - [Computer and Information Systems Managers](https://foundation.org.ai/occupations/11-3021.00): 17 tasks - [Construction Managers](https://foundation.org.ai/occupations/11-9021.00): 25 tasks - [Education Administrators, All Other](https://foundation.org.ai/occupations/11-9039.00): no tasks listed - [Education Administrators, Kindergarten through Secondary](https://foundation.org.ai/occupations/11-9032.00): 32 tasks - [Education Administrators, Postsecondary](https://foundation.org.ai/occupations/11-9033.00): 27 tasks - [Education and Childcare Administrators, Preschool and Daycare](https://foundation.org.ai/occupations/11-9031.00): 17 tasks - [Emergency Management Directors](https://foundation.org.ai/occupations/11-9161.00): 23 tasks - [Entertainment and Recreation Managers, Except Gambling](https://foundation.org.ai/occupations/11-9072.00): 17 tasks - [Facilities Managers](https://foundation.org.ai/occupations/11-3013.00): 11 tasks - [Farmers, Ranchers, and Other Agricultural Managers](https://foundation.org.ai/occupations/11-9013.00): 30 tasks - [Financial Managers](https://foundation.org.ai/occupations/11-3031.00): 17 tasks - [Fitness and Wellness Coordinators](https://foundation.org.ai/occupations/11-9179.01): 24 tasks - [Food Service Managers](https://foundation.org.ai/occupations/11-9051.00): 26 tasks - [Fundraising Managers](https://foundation.org.ai/occupations/11-2033.00): 16 tasks - [Funeral Home Managers](https://foundation.org.ai/occupations/11-9171.00): 23 tasks - [Gambling Managers](https://foundation.org.ai/occupations/11-9071.00): 19 tasks - [Geothermal Production Managers](https://foundation.org.ai/occupations/11-3051.02): 17 tasks - [Human Resources Managers](https://foundation.org.ai/occupations/11-3121.00): 26 tasks - [Hydroelectric Production Managers](https://foundation.org.ai/occupations/11-3051.06): 18 tasks - [Industrial Production Managers](https://foundation.org.ai/occupations/11-3051.00): 21 tasks - [Investment Fund Managers](https://foundation.org.ai/occupations/11-3031.03): 20 tasks - [Legislators](https://foundation.org.ai/occupations/11-1031.00): 30 tasks - [Lodging Managers](https://foundation.org.ai/occupations/11-9081.00): 24 tasks - [Loss Prevention Managers](https://foundation.org.ai/occupations/11-9199.08): 27 tasks - [Managers, All Other](https://foundation.org.ai/occupations/11-9199.00): no tasks listed - [Marketing Managers](https://foundation.org.ai/occupations/11-2021.00): 20 tasks - [Medical and Health Services Managers](https://foundation.org.ai/occupations/11-9111.00): 18 tasks - [Natural Sciences Managers](https://foundation.org.ai/occupations/11-9121.00): 16 tasks - [Personal Service Managers, All Other](https://foundation.org.ai/occupations/11-9179.00): no tasks listed - 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[Training and Development Managers](https://foundation.org.ai/occupations/11-3131.00): 12 tasks - [Transportation, Storage, and Distribution Managers](https://foundation.org.ai/occupations/11-3071.00): 30 tasks - [Treasurers and Controllers](https://foundation.org.ai/occupations/11-3031.01): 22 tasks - [Water Resource Specialists](https://foundation.org.ai/occupations/11-9121.02): 21 tasks - [Wind Energy Development Managers](https://foundation.org.ai/occupations/11-9199.10): 15 tasks - [Wind Energy Operations Managers](https://foundation.org.ai/occupations/11-9199.09): 16 tasks ## Where this comes from Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. Nothing on this page is written by the Org.AI Foundation.