{"c":"43-4171.00","n":"Receptionists and Information Clerks","d":"Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.","g":"43","tasks":[{"t":"Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.","core":true,"id":744,"r":90,"dt":"08/2023","src":"Incumbent"},{"t":"Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.","core":true,"id":747,"r":91,"dt":"08/2023","src":"Incumbent"},{"t":"Receive payment and record receipts for services.","core":true,"id":745,"r":90,"dt":"08/2023","src":"Incumbent"},{"t":"Schedule appointments and maintain and update appointment calendars.","core":true,"id":751,"r":90,"dt":"08/2023","src":"Incumbent"},{"t":"Transmit information or documents to customers, using computer, mail, or facsimile machine.","core":true,"id":750,"r":90,"dt":"08/2023","src":"Incumbent"},{"t":"Hear and resolve complaints from customers or the public.","core":true,"id":748,"r":90,"dt":"08/2023","src":"Incumbent"},{"t":"File and maintain records.","core":true,"id":749,"r":91,"dt":"08/2023","src":"Incumbent"},{"t":"Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.","core":true,"id":753,"r":90,"dt":"08/2023","src":"Incumbent"},{"t":"Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.","core":true,"id":746,"r":89,"dt":"08/2023","src":"Incumbent"},{"t":"Collect, sort, distribute, or prepare mail, messages, or courier deliveries.","core":true,"id":755,"r":91,"dt":"08/2023","src":"Incumbent"},{"t":"Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.","core":true,"id":762,"r":90,"dt":"08/2023","src":"Incumbent"},{"t":"Analyze data to determine answers to questions from customers or members of the public.","core":false,"id":752,"r":87,"dt":"08/2023","src":"Incumbent"},{"t":"Calculate and quote rates for tours, stocks, insurance policies, or other products or services.","core":false,"id":756,"r":90,"dt":"08/2023","src":"Incumbent"},{"t":"Keep a current record of staff members' whereabouts and availability.","core":false,"id":754,"r":90,"dt":"08/2023","src":"Incumbent"},{"t":"Schedule space or equipment for special programs and prepare lists of participants.","core":false,"id":759,"r":89,"dt":"08/2023","src":"Incumbent"},{"t":"Process and prepare memos, correspondence, travel vouchers, or other documents.","core":false,"id":758,"r":90,"dt":"08/2023","src":"Incumbent"},{"t":"Enroll individuals to participate in programs and notify them of their acceptance.","core":false,"id":760,"r":90,"dt":"08/2023","src":"Incumbent"},{"t":"Take orders for merchandise or materials and send them to the proper departments to be filled.","core":false,"id":757,"r":90,"dt":"08/2023","src":"Incumbent"}]}