{"c":"39-1014.00","n":"First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services","d":"Directly supervise and coordinate activities of entertainment and recreation related workers.","g":"39","tasks":[{"t":"Analyze and record personnel or operational data and write related activity reports.","core":null,"id":23157,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Apply customer feedback to service improvement efforts.","core":null,"id":23158,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Assign work schedules, following work requirements, to ensure quality and timely delivery of service.","core":null,"id":23159,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Collaborate with staff members to plan or develop programs of events or schedules of activities.","core":null,"id":23160,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Direct or coordinate the activities of entertainment and recreation related workers.","core":null,"id":23161,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Furnish customers with information on events or activities.","core":null,"id":23162,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Inform workers about interests or special needs of specific groups.","core":null,"id":23163,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.","core":null,"id":23164,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Meet with managers or other supervisors to stay informed of changes affecting workers or operations.","core":null,"id":23165,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.","core":null,"id":23166,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Participate in continuing education to stay abreast of industry trends and developments.","core":null,"id":23167,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.","core":null,"id":23168,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Provide staff with assistance in performing difficult or complicated duties.","core":null,"id":23169,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Recruit and hire staff members.","core":null,"id":23170,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Requisition supplies and equipment necessary for workers to facilitate recreational or entertainment activities, such as safety harnesses, flash lights, or first aid kits.","core":null,"id":23171,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Resolve customer complaints regarding worker performance or services rendered.","core":null,"id":23172,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Serve as a point of contact between managerial staff and leaders of recreational or entertainment activities.","core":null,"id":23173,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Take disciplinary action to address performance problems.","core":null,"id":23174,"r":null,"dt":"11/2020","src":"Analyst"},{"t":"Train workers in proper operational procedures and functions and explain company policies.","core":null,"id":23175,"r":null,"dt":"11/2020","src":"Analyst"}]}